Arnim Schmid, 19.12.1977, Tübingen
               +49 4101 7853319
              married, 3 children
              Grade 3
              German, English, good spoken/written
About me

I am a leader with heart and mind, a collegial team player and passionate IT'ler

I have more than 20 years of experience in operational and technical IT - as well as in professional and personnel management functions for projects, IT operations departments and as IT managing director.

               Eggerstedter way 12
               a.schmid@conyu.de
              www.conyu.de/arnim

Hands On

Pragmatic, down-to-earth
and cost-conscious with 100% degree of fulfillment, professionally confident and at eye level -
that's how I work.

Strategy

Innovative concepts, efficiency, focus on the right core business, openness and modern leadership culture -
that's what I stand for.

Together

Achieving goals together as a team. Grow together on new topics,
. Sharing fun and joy every day -
I make sure of that.

Training

IT executive

2009 - 2017
Leadership development,
Further training to become a project manager, coaching, team building

Apprenticeship as information technology officer

2001- 2004
medac Gesellschaft für klinische Spezialpräparate mbH

Study Mechanical Engineering

2000- 2001
Hamburg University of Applied Sciences

Practical training

1999-2000
Residence on the Mühlenau, Hamburg

Civilian service

1997- 1998
AWO Pinneberg

Vocational baccalaureate

1996
Hamburg Business High School
Career

Self-employed Managing Director CONYU IT&Workspaces GmbH

January 2020 ─ today
  • Management of a small IT company
  • Managing 4 employees, conducting staff appraisals.
  • Administration HR, Administration, Accounting, ERP
  • Administration and operation of a highly available data centre
  • Design, monitoring, administration, coordination of infrastructure, network, security backup and application, MS 365 Cloud
  • Agile project manager for clients - strategies, design and roadmaps
  •  Setup and design of IT Compliance according to GxP, IT Enterprise Service Management according to ITIL and Quality Management according to ISO 9001, ISO 27001
  • Operation of own, high-availability data centre with over 200 VMs, hosting and support of customer server systems

Sole trader Arnim Schmid IT Services

July 2019 ─ December 2019
  • Supervision of customer IT infrastructure, service and support for 30 employees
  • Services Consulting and Project Management IT
  • Freelancer projects

IT Manager Photonamic GmbH & Co.KG

May 2018 ─ today
  • Support for 30 employees and PC workstations
  • Administration of the MS 365 Cloud
  • Administration on Premise Infrastructure and Systems
  • Coordination of service providers and projects.

Head of IT Operations medac Gesellschaft für klinische Spezialpräparate mbH

October 2009 ─ June 2019
  • Head of IT Operation (international group network, security, server/ SAN infrastructure, collaboration, system administration, backup, high availability, service desk) for 1600 international employees.
  • Responsible for the entire IT operation and IT controlling
  • Technical and disciplinary responsibility for 13 employees and 2 trainees
  • Trainer for IT Specialist System Integration
  • Operation of the local high-availability data centre with 500 servers, 1000 virtual desktops, mirrored virtual FC SAN (Datacore, VMware vSAN, 30 VMware hosts, Cisco and Brocade Bakbone.
  • Strategic planning of IT infrastructure, systems and personnel.
  • Organisation of departmental meetings, team building, training courses
  • Conduct staff appraisals, agree on and follow up on goals
  • Control and adaptation of internal IT processes according to service management ITIL
  • Coordination of service providers at home and abroad
  • Project manager for all IT operations relevant projects, SAP, ERP, CRM infrastructures and processes.
  • Cost planning and budget responsibility
  • Quality management according to GxP/FDA and documentation Network and systems

Network/System Administrator medac Gesellschaft für klinische Spezialpräparate mbH

February 2004 ─ September 2009
  • Administration of the Novell and Microsoft network.
  • Preparation and Imaging PC
  • Collaboration in the User HelpDesk
  • Supervision of the daily backup
  • Account assignment of invoices
  • Installation of operating systems and applications
  • Monitor and resolve problems in the network and server systems.
  • Programming of the Cisco switches Layer 2/3
  • Quality management according to GxP/FDA and documentation
Knowledge

Executive

  • Bear professional and disciplinary responsibility
  • Organisation and management of staff
  • Organisation and structuring of a department/division and projects
  • Conduct staff/development reviews
  • Coordination of tasks, topics, meetings and projects
  • Design of process and structure
  • Conducting job interviews
  • Salary and termination interviews
  • Preparation of job descriptions and job advertisements
  • Promote further development for employees
  • Plan team-building measures
  • Learn own training and contemporary, agile leadership tools - remote leadership etc.
  • Leadership development workshops, coaching
  • Continuously strengthen cooperation and team spirit

PROFESSIONAL SKILLS

Staff management
Professional competence
Ability to work in a team and openness
Create a good departmental climate
Knowledge

Microsoft

  • Windows Server all versions and editions 
  • Exchange DAG 2013/2016 on Prem and Exchange Online
  • Skype For Business 2015 on Prem and Teams
  • MS SQL Failover Cluster, standalone instances from version 2008 - 2019
  • Windows OS all versions, deployment, software distribution of Windows OS and Apps
  • Azure DNS, DMARC, DCIM, SPF, Mail Routing, Mailgate, Security and Compliance, Reporting
  • Microsoft Office Pro 2016, Office 365
  • Active Directory Services NT - 2019, DNS,WINS, DHCP, GPO's, ADFS-Federation Services, Trusts
  • File Services-DFS, NTFS Permissions Print Management, IIS, RDS, Certificate Authority (CA), WSUS and all other roles and features.
  • SharePoint on Prem 2013/2016 , SharePoint online
  • Project Enterprise Server 2007/2013, Project online
  • Azure AD, SSO Services, MS 365 Admin Center, Azure Connect, Intunes, OneDrive,

PROFESSIONAL SKILLS

Microsoft MS 365 Business - E5
Microsoft Application and Databases on Prem
Microsoft Server and Client
Azure and Active Directory
Knowledge

Networking - Security - Backup

  • Cisco, Brocade VDX Layer 2/3 IOS Configuration, QoS, Trunks, Etherchannel, OSPF,VLAN
  • Monitoring CheckMK, Nagios, VeeamOne, CloudRadar SaaS, SolarWinds NPM
  • Zebra WLAN Controller and Sophos Wireless Protection
  • Network Inventory DocuSnap, NPM, Cisco Works
  • Sophos UTM SG/XG Firewall as HA Cluster, Mail Protection Sandboxing, Mail Encryption SPX
  • Site connections via IPSec/SSL VPN Internet point-to-point Ethernet routes via OSPF routing
  • McAfee Virusscan EPO
  • Citrix Netscaler Reverse Proxy, Load Balancing, KEMP Load Balancing, Microfocus Access Manager, NSX
  • Novell Zenworks Wireless-/Endpoint Security,
    Citrix XEN Mobile on Prem/Cloud
  • 2 Factor Auth. Vasco eToken, Cisco Duo, MS Authenticator
  • Veeam Availibility Suite, Veeam Cloud Connect,
    Dell DataDomain, Netvault Backup

PROFESSIONAL SKILLS

Security
Network and Security
Backup and disaster recovery
Knowledge

Infrastructure and application

  • Datacore vSAN - 800 TB mirroring across multiple cluster nodes
  • iSCSI SAN, Fibre Channel SAN (Brocade SAN Fabrics), VMware vSAN, storage systems from XIO, DELL, HP, NetApp, Huawei, Dell/HP HCI systems.
  • VMWare ESX Enterprise, vCenter, highly available, NSX-T, vRealize, Site Recovery all versions
  • VMWare Horizon, AppVolume, DEM, ThinApp, RDS, WorkspaceOne IDM, Access Gateway
  • HP/Server DL/ML360,380,580 all generations, Dell VxRail, HP/Dell Business PCs/Tablets/Laptops
  • Enterprise Vault Email/File Archiving DocuWare File Archiving, iTernity iCAS audit-proof archiving storage.
  • Primion/Sage/Clockodo Time Recording/Access Control  
  • Indart Emergency Manual Infrastructure
  • eDMS/eQMS Enajo OptimalSystems, d.velop D3, Docuvita, DocuWare
  • FIBU Lexoffice, WISO, Sage, GUS FINANCE, Addison 10nit
  • ERP infrastructure, processes, support (SAP, GUS OSERP, Sage) CRM, BI, HR systems (Umantis, Haufe, Sage, VEDA, Primion)
  • Unify HiPath 3000/4000 telephone system -Callcenter, XPression, OpenScape Webcollabroration
  • Microsoft Teams Cloud PBX and API routing to SBC local
  • Microfocus GroupWise Email System
  • Microfocus Zenworks Imaging, Software Distribution, Inventory, Wireless/Endpoint Security,
  • Microfocus Filr , Citrix ShareFile, OneDrive, Nextcloud, Solarwinds Serv-U SFTP, TFP, FTPS FileSharing
  • Novell eDirectory - IDM Driver for Coexistence eDirectory - Active Directory
  • Citrix Xen Mobile Device/Application Management for IOS, Android, Blackberry Enterprise Server
  • Philips SpeechExec Dictate Enterprise Server/Dragon Speech Recognition
  • D3 eDMS, eQMS, Smart Invoice, Workflows, Administration D3 one, D3 Admin, D3 LifeScience Admin
  • Helpline, Freshdesk Enterprise Management System, ConSol HelpDesk System
  • DocuSign, Adobe Sign, d.velop Sign

PROFESSIONAL SKILLS

DMS Administration and Integration
Hardware and application
Infrastructure VMware ESX - Horizon - Archiving
Storage and archiving
Service Management and HelpDesk
Examples

Projects

  • Introduction and updates Active Directory.
  • Introduction O365, Hybrid Cloud concepts
  • Development and implementation of Veeam Backup
  • Reorganisation and restructuring of IT
  • Expansion of the storage infrastructure with Datacore vSAN
  • Introduction SaaS Haufe HR System
  • Establishment of IT quality management according to GxP/FDA
  • Introduce and set Indart Emergency Manual
  • Carve Out: Concept/design and implementation Integration of a new subsidiary company with 300 employees into the central IT systems. Provision of the infrastructure for SAP
  • Concept and implementation of mobile working in the Home Office for 1200 employees
  • Introduction of eDMS D3 Smart Invoice, technical documentation, guided documents, incoming invoice workflow for regulated companies.
  • Introduction of a new HiPath 4000 telephone system and call centre solutions
  • Introduction of ERP, HR, FIBU, time management and many other systems. Project management, selection, system integration.
  • Building data centres -planning, implementation
  • Concept/design and implementation for connecting new locations to the central infrastructure.
  • Consolidations through VMWare ESX introduction
  • Establishment of a central service desk according to ITSM
  • Introduction for 1600 employees in the group VMware Horizon VDI
  • Introduction of Skype for Business on Prem - replacement of classic telephone system.
  • Introduction of ESM helpline, preparation of service catalogues, shopping basket, change management, etc.
20+
Employee led
60+
Trees planted
450+
Successful projects
25+
Experience years
Large

Expectations

What do I expect .......

  • Clear job description of my tasks
  • Openness for new ways
  • Clear definition of my competences
  • High degree of decision-making freedom within a clear, defined framework for budget, organisation
    and personnel
  • Trust, confidence, honesty and appreciation
  • High level of personal responsibility and independent action
  • Friendly and respectful interaction
  • Preferably an open Du culture
  • Full flexibility in the organisation of working time and place of work for me and my team
  • Solution-oriented and pragmatic cooperation
  • Overtime is an exception that occurs and for which there is also compensation.
  • Flexible working hours and home office

What am I .......

  • Solution- and result-oriented
  • Great openness, flexibility and high commitment
  • Environmentally aware and sustainable
  • Innovative - in the context of what really makes sense.
  • Down-to-earth, pragmatic - hands on
  • Ability to quickly grasp global contexts and align processes in an interlocking way for the best operations.
  • Friendly and respectful - always at eye level
  • A collegial and caring management style.
  • Absolutely reliable service provider to my clients and my team as a leader.
  • I bring a lot of experience to the table, but only together as a team can I achieve the best result.
  • Understanding, tolerant and emphatic
  • Authentic, honest, loyal and trustworthy

What I don't like so much......

Power and egos

Dealing with people who are very egoistic and power-oriented is difficult for me, as I am the exact opposite.

Draw

The representation in diagrams is often important for an overview. I try very hard, but get the visualisation very badly :-(

Order

I've always had difficulties putting down the masses of paper on my table in a structured way. . That's why I'm in favour of absolute digitalisation :-)

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